Our call center is staffed 24/7/365 with multilingual professional
agents. We are 100% web-centric and our technology provides
Receive your messages on your cellphones or any handheld personal communication device from the Information Communications Group, 24 x 7, 365 days a year. Our automated services guarantees 100% delivery and meets today’s need for fast-paced business response times.
Whether your communication needs require text messaging to a cellphone or alphanumeric pager, emailing, facsimile, or digital voice recording, we have the best on call professional agents and state-of-the-art technology systems to get the job done.
Enjoy the flexibility of routing your calls to reach you at alternate locations and receive notifications on your pager or cell with Stand Alone Voice Mail, Auto Announce, Overflow or our Bulletin Board System.
We ease up the booking process of tedious hotel reservations through our partnership with the Kansas City Convention and Visitors Association (KCCVA). We will gladly assist you with events that you plan to hold in Kansas.
Information Communications Group has been providing responsible, secure and accurate messaging to clients all over the globe. Our staff of highly trained call agents can represent you, communicate for you, and send out a positive statement about your organization each time they speak for you.
After 3 decades, the Information Communications Group continues to be a success as a recipient of the ATSI Award of Excellence 16 consecutive years and Canadian Call Center Award of Excellence (CAMX) 3 consecutive years. We are proud to be recognized for our commitment to customer service and excellence.
Beyond a fast phone answer with a warm and friendly greeting every time, ICG agents have taken the time to learn our unique business and our employees.
"ICG takes all of our after hours calls from 1700-0800 and advises the on call person of anything that needs to be addressed then."
"Considerably surpassed all requirements for the U.S. Naval Academy."
Lt. Commander Timothy P. Tumelty
U.S. Naval Academy