It all starts
with attitude.

When it comes to customer care,
our agents go the extra mile to
make a good first impression for
your company.


Time is money.

Ensure customer satisfaction
and business continuity at all
times without sacrificing
your bottom line.


ICG, an award winning call center is ready to assist you with your communications needs

Telephone Support

Telephone Answering


Appointment Scheduling

Customer Surveys

Seminar Registration

Secure Messaging
Cell Phone

Disaster Recovery Line

Superior Customer Services

Our call center is staffed 24/7/365 with multilingual professional
agents. We are 100% web-centric and our technology provides
rock-solid reliability.

Automated Services

Receive your messages on your cellphones or any handheld personal communication device from the Information Communications Group, 24 x 7, 365 days a year. Our automated services guarantees 100% delivery and meets today’s need for fast-paced business response times.

Answering Services

Whether your communication needs require text messaging to a cellphone or alphanumeric pager, emailing, facsimile, or digital voice recording, we have the best on call professional agents and state-of-the-art technology systems to get the job done.

Voice Mail Services

Enjoy the flexibility of routing your calls to reach you at alternate locations and receive notifications on your pager or cell with Stand Alone Voice Mail, Auto Announce, Overflow or our Bulletin Board System.

Appointment Setting Services

We ease up the booking process of tedious hotel reservations through our partnership with the Kansas City Convention and Visitors Association (KCCVA). We will gladly assist you with events that you plan to hold in Kansas.

Over 37 years of delivering award-winning business solutions to the world

Information Communications Group has been providing responsible, secure and accurate messaging to clients all over the globe. Our staff of highly trained call agents can represent you, communicate for you, and send out a positive statement about your organization each time they speak for you.

After 3 decades, the Information Communications Group continues to be a success as a recipient of the ATSI Award of Excellence 16 consecutive years and Canadian Call Center Award of Excellence (CAMX) 3 consecutive years. We are proud to be recognized for our commitment to customer service and excellence.